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Redex provides SLA-based applicative maintenance services across CMS, CRM, ecommerce, and custom enterprise platforms.
Minimize downtime and performance bottlenecks.
Resolve bugs and incidents quickly.
Keep platforms updated and secure.
Delayed bug resolution impacting user experience.
Outdated platforms vulnerable to security issues.
Lack of structured monitoring and upgrade cycles.
We keep systems healthy with preventive, corrective, and adaptive interventions.
Analyze system architecture and pain points.
Set SLAs for incident response and resolution.
Monitor logs, usage, and performance indicators.
Apply patches, updates, and code fixes.
Conduct regular security and performance audits.
Document issues and deploy lessons learned.
Maintained CMS and CRM platform. Outcome: -85% critical bugs year-over-year, +99.95% uptime.
Managed bug backlog, version control, and testing automation. Outcome: -70% dev-team interruptions.
We're here and ready to help.
Our team of experts is available to answer any queries you have.