Global Delivery Center

$4.4T

AI productivity opportunity for enterprises

McKinsey

560K+

Software developers in Vietnam's talent pool

Dirox

3-5x

Engineer productivity with AI-augmented workflows

GitHub / Redex

Top 10

Global ranking for developer capabilities

Dirox

01

AI creates demand for more engineers

The narrative that AI will replace engineers is wrong. McKinsey, MIT, and the World Economic Forum agree: AI transforms work, but the companies that win will be those that hire more engineers and augment them with AI. The challenge isn’t technology but finding enough qualified people to deploy it.

$4.4T

AI productivity growth potential from corporate use cases

McKinsey sizes the long-term AI opportunity at $4.4 trillion in added productivity but realizing it requires more engineers, not fewer. 92% of companies plan to increase AI investments, yet only 1% consider themselves ‘mature’ in deployment.

McKinsey 2025

72%

Of employers globally struggle to fill technical roles

ManpowerGroup’s 2026 survey of 39,000 employers across 41 countries reveals the talent shortage has reached a turning point. AI skills now claim the top spot in demand, the gap between what companies need and what’s available has never been wider.

ManpowerGroup 2026

3.2:1

Global AI talent demand-to-supply ratio

For every qualified AI professional available, there are 3.2 open positions. 94% of technology leaders report shortages in AI-critical roles, with gaps of 40–60% in key positions. By 2028, shortages are expected to ease only marginally.

WEF / SecondTalent, 2025

40%

Of global jobs exposed to AI-driven transformation

The IMF reports nearly 40% of jobs worldwide are exposed to AI-driven change but ‘exposed’ means transformation, not elimination. MIT research confirms AI can currently replace only 11.7% of the labor market. The rest requires human-AI collaboration.

IMF, 2026. MIT, 2025

The companies that are the smartest are going to hire more developers. If you 10x a single developer, then 10 developers can do 100x.

The Strategic Case

Why the world's best companies build delivery centers in Asia

This isn’t about outsourcing. The world’s most innovative companies (Google, Goldman Sachs, JPMorgan, Microsoft) build Global Capability Centers that serve as strategic extensions of their headquarters. They do it not for cost alone, but for talent access, innovation velocity, and competitive advantage.

AI Multiplies Engineers: It Doesn't Replace Them

GitHub CEO Thomas Dohmke put it plainly: 'If you 10x a single developer, then 10 developers can do 100x.' No company has eliminated its engineering backlog with AI. In fact, AI has added more work to backlogs, creating demand for more engineers who can leverage AI tools effectively.

Business Insider 2025

The Talent Gap Is Structural, Not Cyclical

Korn Ferry projects an 85-million-person global talent shortage by 2030, with the US alone facing a 1.2 million engineer shortfall. This isn't a hiring cycle but a demographic and educational pipeline problem that no single market can solve alone.

Korn Ferry Global Talent Crunch

Global Capability Centers Are the New Standard

The world's most innovative companies, from Google to Goldman Sachs, don't 'outsource.' They build Global Capability Centers (GCCs) that serve as strategic extensions of their headquarters. In 2025, GCCs accounted for 38% of office leasing across India's top cities alone.

JLL GCC Guide 2026 / DNB Report 2025

Vietnam Is the Emerging GCC Destination of Choice

While India pioneered the GCC model, Vietnam is emerging as the next frontier, offering 560,000+ developers, 55,000+ annual STEM graduates, government-backed digital transformation programs, and cost structures 15–30% below India with comparable quality.

Dirox Market Report, 2025

03

The Oppportunity

Vietnam: The next frontier for Global Capability Centers

560K+

Software developers in Vietnam's talent pool

Dirox Market Report

60K

STEM graduates entering workforce annually

Vietnam Ministry of Education

56.6%

Of Vietnamese developers already use AI tools

National AI Strategy

90%

Client retention rate across Redex engagements

Redex Consulting

The Redex Difference

We're a consulting firm that delivers.

Most delivery centers optimize for cost. We optimize for impact. Our teams understand your business, challenge your assumptions, and architect solutions that scale. 

We embed consulting principles into every delivery engagement: strategic thinking, architecture-first design, and business-outcome accountability. The result is a delivery center that functions as a competitive advantage, not a cost line.

We build teams that adopt your culture, your processes, your standards. They attend your standups, use your tools, and celebrate your wins. With 14+ projects delivered across 5+ countries and a 90% client retention rate, we’ve proven that geography doesn’t determine quality, people and processes do.

25+

Years Experience

14+

Enterprise Projects

5+

Countries

Build-Operate-Transfer (BOT) Teams

Dedicated Agile Teams

Time-and-Material Resources

Agile Project Management & Delivery

01

Consulting DNA

We think before we build. Every engagement starts with strategic analysis: understanding your business model, competitive landscape, and technology architecture. We write code and we solve business problems through technology.

02

Engineering Excellence

Architecture reviews, code quality standards, automated testing, CI/CD pipelines… these aren’t optional add-ons. They’re embedded in how we work. Our engineers are trained to think in systems.

03

AI-Augmented Teams

Our engineers use AI tools daily (GitHub Copilot, Claude, GPT-4) to accelerate development, improve code quality, and automate repetitive tasks. AI is making every engineer 3–5x more productive.

04

One Team, One Mission

We don’t operate as a ‘vendor.’ Your delivery center team attends your standups, uses your tools, follows your processes, and celebrates your wins. The cultural integration isn’t an afterthought but the foundation of everything we do.

05

Ownership Mindset

Your IP, your team, your growth. From day one, we build for transfer, documenting knowledge, training leaders, and creating self-sustaining teams. 

06

Continuous Learning

Weekly tech talks, monthly hackathons, annual certifications. Our teams stay current with the latest frameworks, cloud platforms, and AI capabilities because the technology landscape doesn’t wait, and neither should your team.

Human. Intelligent. Measurable.

Engagement Models

Consulting-grade delivery

We build, operate, and transfer strategic delivery centers in Vietnam that extend your engineering capability with consulting-grade quality.

Build-Operate-Transfer (BOT)

We set up and operate a dedicated delivery center under our infrastructure, then transfer full ownership once the team is stabilized. You get speed without startup risk, and long-term control without the complexity of foreign entity setup.

Dedicated Consulting Squads

Cross-functional teams (architects, engineers, QA, DevOps) that integrate with your internal teams, with consulting-grade governance and delivery management.

Staff Augmentation

Access senior specialists (Solution architects, AI engineers, cloud experts, data scientists) on a flexible basis. Not commodity staffing; these are consultants who bring domain expertise and strategic thinking to every engagement.

Talent Advisory & Placement

Leverage our deep Vietnam talent network to source, vet, and place permanent hires. Rigorous technical assessments, cultural fit evaluation, and English proficiency screening because the right hire is worth more than ten fast ones.

Agile Delivery Management

End-to-end project delivery using Scrum, Kanban, and SAFe methodologies. From MVP to enterprise rollout, we bring consulting-grade program management with sprint-level transparency and business-outcome accountability.

Managed Operations

24/7 application monitoring, infrastructure management, and incident response. SLA-backed availability with proactive alerting, automated remediation, and continuous optimization so your team can sleep at night.

Value Drivers

Why enterprises choose Redex for their delivery center

01

AI-Ready Engineering Teams

Our engineers write code and they leverage AI to do it faster and better. Our teams are trained in prompt engineering, AI-assisted development, and machine learning operations. You get future-ready talent from day one.

56.6% of Vietnamese developers already use AI tools

Vietnam National AI Strategy, 2025

02

Accelerated Time-to-Market

We deploy pre-vetted, culturally aligned teams in 2–4 weeks with established governance frameworks, communication cadences, and quality standards already in place. Speed without sacrificing rigor.

2–4 week team deployment vs. 3–6 month hiring cycle

Redex Client Outcomes, 2025

03

Deep, Continuously Growing Talent Pool

Vietnam produces 55,000–60,000 STEM graduates annually, with developers ranking in the global top 10 for technical capabilities. This is a talent pipeline that grows stronger every year, backed by government investment in digital education.

560,000+ developers, 55K+ STEM graduates annually

Dirox Market Report, 2025

04

Strategic Partnership

Our 90% client retention rate is about the quality of relationships we build. We invest in understanding your business, your culture, and your long-term vision. When your delivery center succeeds, we succeed.

90% client retention rate across engagements

Redex Consulting, 2025

Build · Operate · Transfer

We build It. We run it. You own it.

The BOT model gives you the best of both worlds: The speed and expertise of an outsourcing partner with the long-term control and IP ownership of an in-house team. We handle the complexity of setup and operations so you can focus on building your product.

Methodology​

The BRIDGE Method

01

BENCHMARK

Define your delivery model, team structure, technology requirements, and success metrics. We map your organizational DNA (culture, processes, communication patterns) to design a center that feels like an extension of your team.

02

Recruit

Rigorous talent sourcing through our Vietnam network (technical assessments, cultural fit interviews, and English proficiency screening). We find engineers who think like consultants.

03

integrate

Seamless onboarding with your tools, workflows, and ceremonies. We establish communication cadences, shared dashboards, and governance frameworks from day one to create one team across two locations.

04

deliver

Operate with full transparency (sprint reviews, velocity tracking, quality metrics, and monthly business reviews). Your Vietnam team delivers with the same rigor as your headquarters team.

05

Grow

Scale the team, expand capabilities, and deepen domain expertise over time. We invest in continuous learning (AI tools training, cloud certifications, domain workshops) because the best delivery centers are built on people who grow with your business.

06

evolve

For BOT engagements, we prepare for full ownership transfer: Knowledge documentation, process handover, legal entity setup support, and transition management. Your center becomes fully yours with ongoing support available if needed.

The Vietnam Advantage

Strategic tech hubs across Vietnam

Vietnam’s technology ecosystem spans 3 major hubs, each with distinct advantages. Our delivery center leverages the best of this ecosystem: deep talent pools, government-backed innovation programs, and a culture of engineering excellence.

Government Support & Ecosystem

National Digital Transformation

Government-backed program driving digitalization across all sectors with specific incentives for technology companies and innovation centers

Tax Incentives for tech

3-year Corporate Income Tax exemption for qualifying tech companies, launched May 2025

Data Protection

Decree 13 aligns Vietnam's data governance with GDPR-style global benchmarks

National AI Strategy

Government strategy targeting top-50 AI-ready nation status, with Hanoi launching a new state-backed innovation hub in 2026

Population

9.3M

GRP

$63.6B

ICT Firms

27,910

Vietnam’s commercial capital and largest technology hub. Home to the majority of international tech companies, with a mature ecosystem of co-working spaces, tech meetups, and a deep pool of experienced senior engineers.

Population

5.2M

GRP

$42.0B

ICT Firms

17,890

The political capital with a rapidly growing tech scene. Strong university pipeline from VNU, HUST, and FPT University. Emerging as a center for AI and deep-tech research, with a new state-backed innovation hub launched in 2026.

Population

1.5M

GRP

$4.7B

ICT Firms

2,500

Vietnam’s third-largest tech hub with lower costs and high quality of life. Attracting talent from both Hanoi and HCMC, with government incentives for tech companies and a growing reputation for quality engineering.

Consulting · Engineering · Delivery

Start Small, Scale Smart

Every organization has different needs. We offer engagement models that can be combined, scaled, and evolved over time.

Feature

BOT

Delivery Squad

Staff Augmentation

Talent Sourcing

Team Ownership

Full transfer

Shared

Client-led

Client

Engagement Duration

12–24 months

6+ months

Flexible

Per placement

Team Size

5-50+

3-20

1-12

1-5

Management

Redex → Client

Redex

Client

Client

Best For

Long-term capacity

Product development

Specialized expertise

Permanent hires

IP Ownership

Client (post-transfer)

Client

Client

Client

Technology Expertise

Full-stack expertise across your technology landscape

We make it simple.

Our delivery center teams are proficient across the full technology spectrum from frontend frameworks to cloud infrastructure, from AI/ML to enterprise platforms. We match talent to your requirements.

Available Roles

Software Engineers

Full-stack, frontend, backend, mobile across all major frameworks and languages

AI & Data Engineers

Machine learning, NLP, computer vision, data pipelines, analytics, LLM integration

Solution Architects

Enterprise architecture, cloud design, platform strategy, technical leadership

QA & DevOps

Test automation, performance testing, CI/CD, infrastructure as code, SRE

Product & Design

UX/UI design, product management, business analysis, Figma, prototyping

How It Works

From conversation to delivery in 5 steps

01

Strategic Discovery

Understanding your business objectives, technical environment, team dynamics, and project requirements. Free consultation with a tailored proposal within 5 business days.

02

Engagement Design

We design a solution (BOT, consulting squad, augmentation, or hybrid) based on your specific needs, timeline, and long-term investment.

03

Talent Curation

Rigorous sourcing through our Vietnam network. Technical assessments, cultural fit interviews, English proficiency, and AI proficiency screening.

04

Onboarding & Integration

Seamless integration with your tools, workflows, and ceremonies. Communication cadences, shared dashboards, and governance frameworks established from day one.

05

Delivery & Evolution

Ongoing performance management, transparent reporting, and strategic scaling. Monthly reviews and quarterly roadmaps ensure your delivery center evolves with your business.

Client Impact

Consulting and delivery across the enterprise

FAQs

Common Questions

What is a Global Delivery Center?
RedEx’s Global Delivery Center follows a Build–Operate–Transfer (BOT) model. We set up a dedicated delivery team, operate it with RedEx governance and processes, and transfer ownership to you when and if it makes strategic sense.

How is this different from outsourcing or staff augmentation?
We build a dedicated team aligned exclusively to your business, with defined processes, quality standards, a scalable delivery capability with a clear operating model and optional ownership transfer.

How quickly can a Global Delivery Center become operational?
Most Global Delivery Centers become operational within 4-6 months, depending on team size and skill requirements. We manage recruitment, onboarding, tooling, and governance in parallel to ensure fast and predictable ramp-up.

Do we need to take ownership of the team at the end of the engagement?
Transfer is optional. Some clients choose to fully integrate the team into their organization, while others prefer RedEx to continue operating the delivery center as a long-term managed service.

Related Capabilities

Agentic Orchestration

Moving beyond 'Chat with PDF'. We build agentic AI systems that automate complex workflows and decisions. A unified layer that orchestrates workflows across your

Data Platforms & Engineering

Building the industrial-grade data foundations required for AI. No more silos, just clean, streaming data.

Custom Business Platforms

When off-the-shelf software cannot support organizational, industry-specific workflows, RedEx designs and builds custom business platforms tailored to how your organization actually operates.
Scalable talent, flexible delivery. Access world-class engineering resources via Build-Operate-Transfer (BOT) teams or on-demand staff augmentation.