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Bot & delivery centre services

Scale your capacity with talents dedicated to you.

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Scale Globally. Operate Locally. Seamlessly Transfer.

Need a team that gets your product out the door? We set up and run delivery teams that work like your own — engineers, designers, AI specialists, QA — fully embedded and fully accountable.  You focus on vision. We handle the delivery.

Customer Challenges.

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Expanding into new markets is complex and risky
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Building remote or offshore teams from scratch drains resources
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Misaligned operations cause delays and missed goals
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Service providers lock you in instead of enabling independence

Your Growth Shouldn’t Be Slowed by Operational Bottlenecks

You need a solution that blends strategic control with hands-on support.
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You want to scale without the cost and complexity of setting up a new office.
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You need a trusted local team that feels like part of your core team.
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You want to control the IP, process, and roadmap.
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You want a smooth transfer of operations when the time’s right.
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You need delivery power — not just more bodies.

How we can help

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Software Engineers
Frontend, backend, and full-stack developers experienced in modern frameworks and agile delivery.
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Product Designers
UX/UI experts who understand business and user needs and translate them into engaging designs. 
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AI Engineers
  Build machine learning models, NLP systems, and data pipelines tailored to your business context. 
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Quality Assurance
  Manual and automated QA testers to ensure performance, usability, and release reliability. 
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DevOps
  Infrastructure automation, CI/CD pipeline setup, and monitoring for scalable deployments. 

Our Approach.

We ensure your end-users receive clear, consistent, and timely assistance.

questionmark-info Assess contact scenarios and support needs. questionmark-info Define scripts, escalation logic, and ticket workflows. questionmark-info Staff trained agents with domain expertise. questionmark-info Integrate with your helpdesk/ticketing platforms (e.g., Zendesk, Freshdesk). questionmark-info Monitor KPIs and conduct regular reviews. questionmark-infoProvide detailed reporting and incident logs.

Key Business Results.

SaaS Company

24/7 helpdesk for L1 support across three regions. Outcome: -45% internal support tickets, +98% first-response SLA compliance.

E-commerce Operator

Level 1 support for product inquiries and order issues. Outcome: +30% CSAT, -40% average handle time.

Contact Us.

We're here and ready to help.
Our team of experts is available to answer any queries you have.

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