Contract
Full-time
Experience
5+ years
location
Ho Chi Minh City, Vietnam
Business Unit
Engineering & Delivery
reports to
Head of Delivery
As the Technical Platform Manager, you will have the Key role of ensuring the operational excellence, reliability, and scalability of our platform. Reporting to the CTO, you will lead efforts to maintain platform uptime, resolve incidents, and plan upgrades, all while collaborating closely with the Product Owner and supported by two skilled developers.
Your technical expertise, coupled with strong communication and interpersonal skills, will help maintain high service levels and guarantee Service Management while providing relevent and accurante reports to your managers and our clients.
We trust you to manage your schedule around deliverables.
Oversee and troubleshoot platform incidents, driving quick and efficient resolutions.
Delegate and coordinate tasks with developers to address technical issues effectively.
Ensure the platform’s security by implementing industry best practices and conducting regular audits.
Proactively identify and mitigate potential vulnerabilities.
Plan, schedule, and manage platform upgrades in collaboration with the Product Owner.
Test and implement new features, ensuring minimal disruption during deployments.
Utilize advanced expertise in MS SQL Server to optimize database performance, scalability, and reliability.
Manage backups, recovery plans, and routine database maintenance.
Support and maintain the AWS and Kubernetes-based microservices architecture.
Collaborate with development teams to optimize cloud infrastructure and service orchestration.
Communicate confidently with clients, addressing their technical concerns with ease and professionalism.
If you check most of these, we want to talk. If you check all of them, we really want to talk.
Anual review
Base salary + performance bonuses, internal freelancer program for extra income.
Client influence
You’ll work directly with decision-makers and project influencers.
Learning & Growth
Annual learning budget for conferences, certifications, and courses.
Hybrid & Flexible
4 days in our HCMC office, 1 day remote. Client travel as needed.
Health & Insurance
Annual health checkups. Mental health support included.
global mindset
Work with clients across Southeast Asia, Australia, and Europe. International exposure is part of the role.
Senior Team
Work alongside senior consultants and engineers with 10–25 years of experience. Direct mentorship from leadership.
This position may have been filled before the deadline, or the application period has now closed. If you are interested in similar opportunities, please browse our current openings or send us your CV for future openings.